One contract for every system in your data center.
NR Care extends the life of your enterprise hardware beyond OEM warranty expiry, consolidating every manufacturer agreement into a single contract, backed by 24/7 global support.
Maintenance that outlives the OEM clock.
NR Care is a third-party maintenance program that keeps your servers, storage, and networking hardware fully supported long after the manufacturer declares end-of-service-life, without forced refreshes or stacked renewal invoices.
- Consolidate every OEM agreement into a single contract and a single renewal date.
- 24/7 global technical support and rapid hardware replacement from 700+ stocking locations.
- A self-serve asset dashboard, powered by CloudCover, for total estate visibility.
Coverage that scales with your estate.
Two tiers, one contract. Move up as your environment grows, every plan consolidates all your OEMs.
- 24/7 Technical Support
- Hardware Replacement Next Business Day
- OEM Coverage All Major OEMs
- Self-Serve Dashboard
- Dedicated Account Manager
- On-Site Field Engineer
- SLA Reporting
- Contract Consolidation
- 24/7 Technical Support
- Hardware Replacement Same Day
- OEM Coverage All OEMs + Custom
- Self-Serve Dashboard
- Dedicated Account Manager
- On-Site Field Engineer
- SLA Reporting
- Contract Consolidation
A better deal than the renewal notice.
The same hardware, supported longer, for less, without the lock-in.
Built for the people who keep the lights on.
Cut Costs
Save up to 60% versus stacked OEM renewals, and stop paying to retire gear that still works.
Global Coverage
24/7 support and replacement parts from 700+ stocking locations across every region you operate in.
All OEMs, One Contract
Juniper, Cisco, Dell, HPE, Arista and more, consolidated into a single agreement and renewal date.
Full Visibility
Every asset, contract and ticket in one self-serve dashboard, powered by CloudCover.
Your entire estate, on one screen.
The CloudCover-powered dashboard turns a tangle of spreadsheets and vendor portals into a single source of truth for your hardware lifecycle.
Proven across the world’s data centers.
“We folded five vendor contracts into one NR Care agreement and cut our annual maintenance spend by more than half. The renewal headache is just gone.”
“Post-EOL support kept our core switching fabric alive two years past Cisco’s EOSL date. No forced refresh, no drama, and the parts arrived same-day.”
“The dashboard alone justified the switch. I can see every asset, every contract, every renewal date across three regions in one place.”
Questions, answered.
What hardware does NR Care cover?
NR Care covers enterprise servers, storage arrays, and networking hardware from all major OEMs, including Juniper, Cisco, Dell, HPE, Arista, and more. If it’s in your data center, we can almost certainly support it under a single contract.
Can you support hardware past its end-of-life (EOL) date?
Yes. Post-EOL and post-EOSL support is the core of NR Care. We keep your equipment fully supported with parts and engineering long after the manufacturer ends its service life, so you refresh on your timeline, not theirs.
Can you consolidate contracts across multiple OEMs?
Absolutely. Consolidation is the point. We fold every manufacturer agreement into one NR Care contract with a single co-termed renewal date and one point of contact, replacing the patchwork of separate vendor contracts.
How fast is hardware replacement?
Replacement speed depends on your plan: Next-Business-Day on Essential, 4-Hour on Pro, and 2-Hour or fully custom SLAs on Enterprise, fulfilled from 700+ stocking locations worldwide.
Is NR Care available globally?
Yes. With 700+ stocking locations and 24/7 technical support, NR Care delivers consistent coverage across every region you operate in, with parts staged close to your sites.
How is NR Care different from an OEM warranty?
NR Care typically costs up to 60% less, covers all your OEMs under one flexible contract, continues past end-of-life, and gives you a single centralized dashboard, versus rigid, single-vendor OEM warranties that expire at EOSL and push you toward forced upgrades.
Ready to reduce IT maintenance costs?
Get a tailored quote for your estate, or talk to a specialist about consolidating your OEM contracts under NR Care.